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We Moved Our Exports to Archive Storage and Paid for Six Months Every Time
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We Moved Our Exports to Archive Storage and Paid for Six Months Every Time

#sergueyshinder #cloud #storage #costs
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2 min read
A Note Taking Assistant Sent Our Negotiating Position to the Customer
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A Note Taking Assistant Sent Our Negotiating Position to the Customer

#sergueyshinder #cybersecurity #ai #meetings
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2 min read
A Customer's Software Placed an Order With Us and Nobody Had Signed It
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A Customer's Software Placed an Order With Us and Nobody Had Signed It

#sergueyshinder #futureofit #ai #ecommerce
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2 min read
Moving to Software as a Service Cut Our Costs and Lowered Our Reported Profit
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Moving to Software as a Service Cut Our Costs and Lowered Our Reported Profit

#sergueyshinder #itbusiness #finance #cloud
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2 min read
Our Phones Could Not Recognise Customers Whose Numbers Had Spaces in Them
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Our Phones Could Not Recognise Customers Whose Numbers Had Spaces in Them

#sergueyshinder #data #telephony #crm
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2 min read
Our Payment Reminders All Went Out at Nine and Took the Portal Down
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Our Payment Reminders All Went Out at Nine and Took the Portal Down

#sergueyshinder #automation #email #capacity
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2 min read
Our Support Contract Promised an Engineer the Next Day and the Part in Six Weeks
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Our Support Contract Promised an Engineer the Next Day and the Part in Six Weeks

#sergueyshinder #itoperations #hardware #suppliers
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2 min read
Software Now Offers Our Drivers Their Overtime and Someone Has to Explain Why
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Software Now Offers Our Drivers Their Overtime and Someone Has to Explain Why

#sergueyshinder #futureofit #automation #regulation
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2 min read
Changing a Mobile Number in Our HR Portal Was Enough to Take Over an Account
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Changing a Mobile Number in Our HR Portal Was Enough to Take Over an Account

#sergueyshinder #cybersecurity #identity #hr
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2 min read
Where Is My Order Was Our Top Call Reason Because It Was First in the List
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Where Is My Order Was Our Top Call Reason Because It Was First in the List

#sergueyshinder #data #contactcentre #reporting
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2 min read
We Paid Our Software Suppliers a Year in Advance and Waited Sixty Days for Our Customers
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We Paid Our Software Suppliers a Year in Advance and Waited Sixty Days for Our Customers

#sergueyshinder #itbusiness #finance #contracts
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2 min read
We Deleted Two Hundred Virtual Machines and Kept Paying for Their Disks
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We Deleted Two Hundred Virtual Machines and Kept Paying for Their Disks

#sergueyshinder #cloud #costs #infrastructure
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2 min read
Our Peak Season Laptops Came Out of the Cage Unable to Join the Network
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Our Peak Season Laptops Came Out of the Cage Unable to Join the Network

#sergueyshinder #itoperations #devices #contactcentre
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2 min read
She Changed Her Surname and Six of Our Systems Decided She Was Someone New
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She Changed Her Surname and Six of Our Systems Decided She Was Someone New

#sergueyshinder #data #identity #hr
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2 min read
Our Customers Ask a Chatbot About Us Before They Ask Us
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Our Customers Ask a Chatbot About Us Before They Ask Us

#sergueyshinder #futureofit #ai #website
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2 min read
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